Refund & Returns Policy
Thank you for shopping at Aussie Box Containers.
Returns:
We accept returns within 14 days of delivery for eligible products in original condition. To start a return, please contact us at [email protected] with your order number.
Refunds:
Once we receive and inspect your return, we will notify you of the status. If approved, your refund will be processed to your original payment method within 5–10 business days.
Non-Returnable Items:
- Customized containers
- Clearance or discounted stock
- Items damaged after delivery
Shipping Costs:
Return shipping is the responsibility of the buyer unless the item was defective or incorrect.
Need help? Contact us at [email protected]
Last Updated: April 25, 2025